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Private Policy

Effective Date: 1/15/2026

CoworkQC (“we,” “us,” or “our”) operates coworkqc.com and provides coworking spaces, memberships, and related services in Québec City. This Privacy Policy explains how we collect, use, disclose, and protect personal information, including information processed through Stripe for payments.

1. Information We Collect

We may collect the following personal information:

  • Contact Information: name, email address, phone number, billing address

  • Account Information: membership details, booking history

  • Payment Information: payment card details and transaction data (processed securely by Stripe; we do not store full card numbers)

  • Technical Data: IP address, browser type, device information, and cookies when you visit our website

2. How We Use Your Information

We use personal information to:

  • Provide and manage coworking memberships, bookings, and services

  • Process payments and invoices through Stripe

  • Communicate with you about your account, services, or support requests

  • Improve our website, services, and customer experience

  • Comply with legal, accounting, and regulatory requirements

3. Payments and Stripe

Payments on coworkqc.com are processed by Stripe, a third-party payment processor. When you make a payment, your payment information is collected and processed directly by Stripe in accordance with Stripe’s Privacy Policy. CoworkQC only receives limited information necessary to confirm payment (such as payment status and billing details).

Stripe may process your data outside of Canada, including in the United States, in accordance with applicable data protection laws.

4. Sharing of Information

We do not sell personal information. We may share personal information only with:

  • Service providers such as Stripe, booking tools, or IT providers who help operate our business

  • Legal or regulatory authorities when required by law

All service providers are required to protect your information and use it only for authorized purposes.

5. Data Retention

We retain personal information only as long as necessary to provide our services, meet legal and accounting obligations, and resolve disputes.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. Payment data is secured using Stripe’s industry-standard security and PCI-DSS compliance.

7. Your Rights

Depending on applicable law (including Québec and Canadian privacy laws), you may have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Withdraw consent, where applicable

Requests can be made by contacting us using the details below.

8. Cookies

Our website may use cookies and similar technologies to improve functionality and analytics. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on coworkqc.com.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

CoworkQC
Email: [email protected]
Website: https://coworkqc.com