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Virtual Mail Service User Policy

1. Purpose

This Acceptable Use Policy (“Policy”) governs the use of our virtual mail services (“Service”). By using the Service, you agree to comply with this Policy and all applicable laws and regulations.

The purpose of this Policy is to ensure that the Service is used in a lawful, ethical, and responsible manner.

2. Prohibited Uses

You may not use the Service for any illegal, abusive, or unethical activities, including but not limited to:

2.1 Illegal Activity

  • Engaging in or facilitating any activity that violates local, state, national, or international law

  • Using the Service in connection with money laundering, drug trafficking, or other criminal enterprises

  • Receiving or forwarding stolen goods or contraband

2.2 Fraud and Misrepresentation

  • Using the Service to conduct fraud, scams, or deceptive practices

  • Impersonating individuals, businesses, or government entities

  • Submitting false identity or business information to obtain or use the Service

2.3 Spam and Unsolicited Mail

  • Sending or facilitating unsolicited bulk communications (“spam”)

  • Using the Service address to register for mass mailing lists, marketing blasts, or junk mail distribution

  • Reselling or distributing Service addresses for spam-related purposes

2.4 Abuse of Mail Handling

  • Intentionally receiving excessive quantities of low-value or nuisance mail

  • Signing up for catalogs, promotional mail, or mailing lists with no legitimate purpose

  • Using the Service as a dumping ground for unwanted or abusive mail

2.5 Harmful or Offensive Content

  • Receiving or distributing materials that are unlawful, threatening, harassing, defamatory, or obscene

  • Using the Service to support harassment, hate activity, or abuse toward others

2.6 Business Misuse

  • Operating unregistered or fraudulent businesses

  • Using the Service in violation of licensing, tax, or regulatory requirements

  • Using the address in a way that misleads customers or authorities about your physical presence

3. Identity Verification

  • Users must provide accurate and truthful information during registration

  • We reserve the right to request identity verification documents at any time

  • Failure to provide requested verification may result in suspension or termination

4. Mail Volume and Fair Use

  • The Service is intended for normal personal or business correspondence

  • Excessive mail volume, storage abuse, or operational strain on our systems is prohibited

  • We reserve the right to limit, refuse, or return mail that exceeds reasonable usage

5. Enforcement and Monitoring

We reserve the right to:

  • Monitor usage to ensure compliance with this Policy

  • Refuse, return, shred, or report suspicious mail items

  • Suspend or terminate accounts that violate this Policy

  • Report illegal activity to law enforcement authorities

6. User Responsibility

You are responsible for:

  • All activity conducted using your account and assigned mailing address

  • Ensuring that senders use your address appropriately

  • Promptly notifying us of unauthorized or suspicious activity

7. Suspension and Termination

We may suspend or terminate your access to the Service, without prior notice, if:

  • You violate this Policy

  • Your activity poses legal, reputational, or operational risk

  • Required identity verification is not completed

8. Policy Updates

We may update this Policy at any time. Continued use of the Service after updates constitutes acceptance of the revised Policy.